Frågor och svar

Automatic bid

  • What happens if a normal (manual) bid and a bid placed via the automatic bid function are for the same amount?

    If a normal (manual) bid and a bid placed via the automatic bid function are for the same amount and no one chooses to increase their bid, the person whose bid was placed first will win the auction. Because a bid made via the automatic bid  function is always placed before a normal bid, the person who has used the automatic bid function to place their bid will win the auction.

    Karin places a bid via the automatic bid function with a maximum amount of 3,000 SEK and thus leads the auction with a current bid of 2,000 SEK (the smallest possible increase).
    Carl places a normal (manual) bid of 3,000 SEK. Carl’s bid is registered after Karin’s autobid of maximum 3,000 SEK.
    At this stage Karin and Carl both have a current bid of 3,000 SEK.

    Neither of them chooses to increase their bid, and Karin therefore wins the auction.

  • How does automatic bid work?

    The current bid on an object is 500 SEK and has been placed by Olav. Anna places a (maximum) bid of 3,000 SEK via the automatic bid function and thus becomes the leader of the auction with a current bid of 1,000 SEK (since the automatic bid function automatically chooses the smallest increase possible). The maximum amount Anna has registered is hidden from other bidders.

    Kent places a bid via automatic bid with a maximum amount of 5,000 SEK.

    The automatic bid function now increases Anna’s bid to her maximum amount of 3,000 SEK, and Kent’s bid then becomes 3,500 SEK (since the automatic bid function automatically increases his bid by the smallest amount possible).

    Anna receives an email notifying her of the fact that someone else has placed a bid that exceeds her maximum amount. If she doesn’t increase her maximum amount, Kent has the winning bid of 3,500 SEK.

  • How does the auctions work?

    If you’re new to, you can read How to buy, which explains how our auctions work. 

  • Are the exceptions to the lowest increase via automatic bid?

    Yes. The lowest possible increase when bidding at is SEK 500. When a bid has been placed via automatic bid, however, there can be an exception to this rule. This is because an automatic bid is always hidden from other bidders, so when a maximum amount is reached this can be by a margin of less than SEK 500. 

    Example: Kent makes a bid of SEK 1,500 for an object. Anna then places an automatic bid with a maximum amount of SEK 3,000, which means that she leads the auction with a bid of SEK 2,000 (the automatic bid function increases by the smallest possible amount, SEK 500). Anna’s maximum amount for her automatic bid is hidden from other bidders. Olav then places a bid of SEK 3,250, and as this is higher than Anna’s automatic bid, Olav is registered as the leading bidder. This is despite the fact that Olav has only bid SEK 250 more than Anna’s bid and not SEK 500, which is usually the smallest possible margin.

  • What happens if an automatic bid and another bid are exactly the same?

    If two bids are made at the same level and no one chooses to increase their bid, the one who placed their bid first will win. This means that the bidder who placed the winning bid first always wins the auction.

    Example: Anna places an automatic bid of SEK 3,000 for an object with an existing bid of SEK 1,500. Anna’s initial bid is therefore SEK 2,000, with the smallest possible increase of SEK 500 being applied. Kent then places a bid of SEK 3,000, which means that his bid and Anna’s are both at the same level. As Anna’s bid was placed before Kent’s bid, Anna is the leading bidder. If no one increases their bid, Anna wins the auction.

About the auctions

  • What does executive/bankruptcy auction mean for me as a buyer?

    Certain auction objects at are sold by the Swedish Enforcement Authority and administrators in bankruptcy. The Swedish Consumer Purchases Act does not apply to purchases of auction objects sold by the Swedish Enforcement Authority or administrators in bankruptcy, which means that complaints are not accepted.

  • Where can I see the results of auctions?

    Under “Completed auctions” you can find prices from auctions completed in recent days, where objects reached the reserve price.

Bid and buy

  • What does `count down´ mean?

    During the week, many people place bids to make sure it works. At the set date and time, the actual auction starts. This is called the countdown. During the countdown, bidding takes off and many people bid against each other. During the countdown, once the auction time has passed, bidding continues until no bid is received for at least 3 minutes and 30 seconds (normally 3 minutes and 30-35 seconds). Only then is the auction closed, and the winning bidder is sent an e-mail.

    Here is an example. If the countdown starts at 13:00, the auction lasts at least 3 minutes and 30 seconds. If no new bids are received during that time, the auction is closed at 13:03:30 at the earliest. However, let's say that a bid is received for the car at 13:01:30. The countdown is then extended to 13:05:00. If another bid is received at 13:04.10, the countdown is extended to 13:07:40. And so on.

    Why 3 minutes and 30 seconds? We initially had the countdown set to exactly 3 minutes, but a large number of people complained that they placed a bid within 3 minutes but the auction was closed anyway. The extra 30 seconds serve as a safety margin.

  • What happens if I win an online auction and then change my mind?

    Your bid is binding and you must come in within one week to approve the auction item. If you fail to do so, you will be charged the bidding fee and we will use this sum to cover resale costs.

  • What does `reserve price´ refer to?

    The reserve price is the lowest market value (minimum price) the seller is willing to accept. If no bid reaches the reserve price by the end of the auction, the seller must determine whether the highest bid is acceptable. Reserve prices are only accepted at a level that makes it highly likely that the car will sell. Prices/assignments that are not realistic are rejected. Please note that as the winning bidder you are always bound by your bid, even if the reserve price is not reached.

  • What does `list price´ refer to?

    The list price indicated on the site is the asking price estimated by KVD in relation to equivalent items in mint condition that are on the market.

    NB: Auction items are seldom in mint condition, so tailor your bidding to the condition described.

    The list prices given are set by Kvarndammen's accredited valuers and specialists. Analyses and evaluations are done via several sources, including the pricing systems of different industries, systematic internet searches for items currently available for purchase in both the Swedish and foreign markets, and the databases of our own valuation companies, KVD Bilpriser AB and Marknadspriser i Sverige AB. For sources open to consumers, see:

General information

  • How do I get more information

    If you cannot find the information you are looking for on any of our pages, you are welcome to contact Customer Service at

    Additional contact details can also be found under Contact us.

  • How do I become a member

    Registration is free and only takes a few minutes. Just click on Signup and enter your name, address and other details. Once you have registered, we will send you a password by e-mail. The e-mail will also contain a link for you to follow to confirm your membership. Be sure to check your spam folder in case the activation e-mail is put there.

  • How does the auctions work?

    If you are new to, read a description of how our auctions work under "How it works".